Amtrak Privacy Statement - Click Body to Close

Amtrak is committed to Protecting your Privacy and we therefore ask that you
please read our Privacy Policy before providing us with any Personal
Information.

1. Our Use of Your Personal Information

Netfold Ltd t/a Amtrak (‘Amtrak’) (Company No. 6051125) has its
registered office at Northgate Way, Aldridge, Walsall WS9 8ST. Amtrak, its
carriers (this will usually be the sending and receiving depots) and such
other organisations which assist us in providing distribution and associated
services to you will use information which you provide to us on this website
('Personal Information') to provide and enhance our services to you. For
more information on the individual depots which are involved with the
provision of services to you, please contact the marketing department on
0844 482 6700

Please see our standard Conditions of Carriage for full
details of our Data Protection obligations.

2. When might we Disclose your Personal Information to Others?

Please be assured that except for the reasons listed below, we will not
disclose your Personal Information to others.

We may disclose your Personal Information to others in the following
circumstances and/or purposes:

Where we are required to do so by the Courts or to comply with other legal,
statutory and/or regulatory obligations including accounting and taxation
requirements;
To prevent and/or detect crime;
Where we believe that you may be interested in the services offered by other
organisations. If you would like details about these companies, please
contact the marketing department on 0844 482 6700.
For credit reference purposes;

3. When might we Transfer your Personal Information Abroad?

We may sometimes need to transfer your Personal Information abroad.
[For example, your address details on the parcel]

4. Obtaining Further Details

If you would like further details of who we share your Personal Information
with and for what purposes, please contact the marketing department on
08705 456 456.

5. Monitoring

Please note that if you communicate with us electronically, including by
[e-mail], [telephone] or [fax], this communication may be [randomly]
monitored and/or recorded to protect the interests of our business and our
customers. This includes for the purposes of maintaining customer service
standards, detection and/or prevention of crime and to ensure that Amtrak
employees comply with legal obligations and Amtrak polices and procedures
[(including our customer relations practices)].

6. Hyperlinks

We may provide hyperlinks from this web site ('the Site') to web sites of
other organisations including websites of associated companies. Please note
that this Privacy Policy applies only to this Site and that Amtrak will not be
liable for the contents of linked web sites or any transactions carried out
with organisations operating those web sites.]

7. What are Cookies and why do we use them?

A Cookie is a piece of text which attaches to your hard drive and from which
it can store and sometimes track information on how you make use of a web
site.

Amtrak uses Cookies because we can use the data gathered to improve the
quality of the Site and our services to you. For example, we might use
Cookie data to gauge the number of people who make use of our Site and usage
patterns.

8. External Information Sources

We may on occasion obtain Personal Information from external sources such as
[Direct Marketing Agencies.]. We may use this information for the purposes
of notifying of new services and price changes etc.

9. Requests for Access to Personal Information

We are happy to provide you with details of the Personal Information which
we process about you. To protect our customers' personal information, we
follow strict storage and disclosure procedures, which means that we will
require proof of identity from you prior to disclosing such information. We
may charge a small administration fee of £10 in relation to any requests for
access to personal information. Please direct any such request to the
marketing department on 0844 482 6700.

10. Information Updates

Please help us to keep your Personal Information current and accurate by
contacting us on 0844 482 6700 if your Personal Information is or becomes
inaccurate and/or out-of-date.

11. Security

As you may be aware, no data transmission over the internet can be entirely
secure. As a result, while we will always use reasonable endeavours to
protect your Personal Information, we cannot guarantee the security of your
Personal Information and the use of our Site (including the e-mail
facilities) is at your own risk.

Registered Office: Netfold Ltd t/a Amtrak, Northgate Way, Aldridge, West Midlands, WS9 8ST
Company Registration Number: 6051125. VAT no GB 901841351
Place of Registration: England

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